Frequently asked questions

Contraception is free on the NHS in the UK

If you’re aged 13-15 you can get contraception at Outpatients East. You might be asked some extra questions to ensure your safety and wellbeing, and to make that you understand the decisions you’re making.

Your appointment will be confidential, and we won’t tell your parent or guardians, although we might encourage you to tell them. The only time we’d inform somebody else about your appointment is if we believe you are at risk of harm. In that situation we’d try to have a discussion with you first before informing anyone else about your appointment. To find out more information about accessing the clinic as a young person click here.

If you have concerns; contact us on 0208 9705724 to arrange a telephone consultation with a clinician.

We offer in-clinic Depo-Provera injections, please call 0208 9705724 for a repeat appointment.  However, we are encouraging women to consider the equivalent self-injection “Sayana Press”. This method allows you to have full control over your injections and administer them yourself at home.

Please visit the website below for further information on Sayana Press:

https://www.sayanaanswers.co.uk/home

If you are already using the Sayana press injection, and running out of supply of Sayana press, please contact the clinic on 0208 9705724  for an appointment for repeat injections

Once your device has expired; continued contraceptive cover cannot be guaranteed. Contact us to book an appointment for your device to be replaced. In the meantime, you should use alternative contraception such as condoms or the contraceptive pill.

Due to high demand; appointment availability is limited, so contact us as soon as possible.

We offer a walk-in service for emergency contraception which includes the emergency pill and emergency IUD. You must access emergency contraception as soon as possible.

You can also access emergency contraception (pill only) from most local pharmacies.

Find out more about emergency contraception here

Please contact us on 02089705724 to book a telephone consultation and medication collection appointment.

Hormonal forms of contraception do not prevent sexually transmitted infections. Only barrier methods such as condoms, dental dams and internal condoms can prevent sexually transmitted infections. If you’re on a hormonal form of contraception it might be worth using condoms alongside it to help prevent STIs. You can access condoms:

•  For free from the sexual health clinic
•  For free for young people aged 13-25 by signing up for the free condoms scheme called the C-Card:  https://comecorrect.org.uk/
•  They can also be purchased from local pharmacies.